Renuterra is committed to safeguarding your privacy and ensuring that your personal information is protected. Our Privacy Policy outlines how we collect, use, store, and disclose information when you interact with our website, services, and communications. We value transparency and are dedicated to complying with all applicable data protection laws to provide you with a secure and trustworthy experience.

1. Information We Collect

We collect personal information to improve our services and tailor our communications to your needs. The types of information we collect may include:

• Personal Information:
  This includes details such as your name, email address, phone number, company name, and any other information you provide when contacting us, registering for services, or subscribing to newsletters.

• Technical Information:
  When you visit our website, we may automatically collect technical data such as your IP address, browser type, operating system, and usage patterns through cookies or similar technologies.

• Transaction Information:
  If you engage with us for services, we may collect billing details, payment information, and transaction history.

2. How We Use Your Information

Renuterra uses the personal information we collect for the following purposes:

• To Provide and Improve Our Services:
  We use your information to deliver our waste management services, respond to inquiries, and enhance the customer experience.

• For Communication:
  We may use your contact details to send you information about our services, respond to your questions, or provide updates on our latest offerings.

• For Marketing Purposes:
  With your consent, we may use your information to send newsletters, promotions, and other marketing communications. You can opt out of these communications at any time.

• For Legal and Regulatory Compliance:
  We may need to process your personal information to comply with legal obligations, resolve disputes, or enforce our agreements.

3. How We Protect Your Information

We take the security of your personal information seriously and employ various measures to protect it from unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption:
  We use encryption protocols to secure sensitive data transmitted through our website and systems.

• Access Control:
  Personal data is only accessible by authorized personnel who need the information to perform their roles.

• Data Minimization:
  We only collect the information necessary for the purposes outlined in this Privacy Policy.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers:
  We may share your information with third-party vendors who provide services such as payment processing, data storage, or marketing support, but only to the extent necessary for them to perform their services.

• Legal Requirements:
  We may disclose your information if required by law or to protect the rights, property, or safety of Renuterra, our clients, or others.

6. Your Rights

You have certain rights regarding the personal information we collect and process, including:

• Right to Access:
  You can request a copy of the personal data we hold about you.

• Right to Correction:
  You have the right to correct any inaccurate or incomplete information.

• Right to Deletion:
  You can request the deletion of your personal data under certain circumstances.

• Right to Object to Processing:
  You can object to the processing of your personal information for direct marketing or other legitimate interests.

• Right to Withdraw Consent:
  If you have provided consent for us to process your data, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience. These tools help us analyze website usage, improve site performance, and personalize content and ads. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any revisions will be posted on this page, and we encourage you to review the policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

Renuterra Waste Management Solutions
Email: info@renuterra.com
Phone: +971 50 2267240

We are committed to resolving any privacy issues promptly and ensuring that your personal information is handled with care.